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Frequently asked questions>Mixer family>Mixers>Troubleshooting your mixer> My mixer is making a sound / smell, is that normal?

My mixer is making a sound / smell, is that normal?

If you're worried about a sound, or smell, coming from your mixer, here's what to do...

What's a normal sound for a mixer?

Larger mixers can be louder than smaller capacity mixers, due to the need for a larger motor and all-metal gears.

If you are used to a smaller mixer, and then purchase a larger one, it may seem loud, initially. There are individual sound variations even among the same model mixer.

Is your mixer clicking?

Clicking during heavy mixing is not unusual, especially while kneading yeast dough. Clicking may be more pronounced in larger mixers.

Is there a smell coming from your mixer?

If your mixer starts producing smells, please contact us to help you further. You can contact our Customer Service team as follows: Email us here OR Call us here - this is a freephone number and service will be provided to you in local language - open Monday to Friday from 8.00 am to 5.00 pm.

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