If your payment for a product has been made, you can't cancel your order on the website. It is only possible to cancel your order by contacting our Customer Service team straight away.
How to contact our team
Please get in touch by phone on 00800 381 04026. It's a toll free number and service will be provided to you in local language (open Monday to Friday 8.00 am to 5.00 pm.)
We will do our very best to cancel your order before it has been processed.