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Frequently asked questions>E-shop help>Shipping and delivery> Can I change the shipment method after ordering?

Can I change the shipment method after ordering?

If you have finished ordering and want to change the shipment method, you will unfortunately not be able to. See what to do...

It’s not possible to change the shipment method after you've finished placing your order. If you have a problem, please contact our Customer Service team to cancel your order, after which you can place a new order with the preferred shipment method.

How to contact us

You can contact our Customer Service team via email or by phoning 00800 381 04026 (This is a toll free number and service will be provided to you in local language. The call centre is available from Monday to Friday 8.00 am to 5.00 pm.)

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